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We offer a full statutory warranty covering manufacturing and material defects. Items may be repaired or replaced by a piece of the same value as the original, depending on the degree of damage to the warranted product as well as on the feasibility and the availability of replacement parts. This warranty service is provided free of charge.
Our products are warranted for 2 years from date of original purchase. Any warranty implied by state law on this product is also limited in duration to the length of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation on implied warranties may not apply to you.
To initiate a warranty claim contact customer service (see contact us page) to receive a Return Authorization Form together with instructions to return your product in its original packaging along with a copy of your receipt to our repair department. You will be responsible for shipping the product and any expenses related to shipping. We recommend shipping the product by certified or registered mail and insuring the product for its retail value. We can not be responsible for loss, damage, or theft of the product during transit.
Returns are accepted within 30 days of original purchase. You can return your product for any reason. Contact customer service (see contact us page) to receive a Return Authorization Form and a shipping label. That form will provide you with instructions on returning your product.
We cover return shipping costs to make your shopping experience more enjoyable.